Results-driven IT professional with extensive experience in cloud architecture, IT infrastructure, and enterprise security across industries such as automotive, healthcare, finance, and game development. Passionate about delivering scalable, secure, and cost-effective solutions while leading high-performing teams. Dedicated to continuous learning and adapting to evolving technology landscapes.
Certifications
Certification
Status
Microsoft Certified: Azure Administrator Associate
Active
Microsoft Certified: Azure Solutions Architect Expert
Active
Microsoft Certified: Azure Data Engineer Associate
Active
Microsoft Certified: Azure Data Fundamentals
Active
Microsoft 365 Certified: Enterprise Administrator Expert
Active
AWS Certified Solutions Architect – Associate
Active
Google Cloud Certified: Associate Cloud Engineer
Active
VMware Certified Professional 6.5 – Data Center Virtualization
Expired
VMware Certified Professional 6 – Network Virtualization
Expired
Epic Client Systems Administrator: BLOB, Business Continuity Access, and Printing version 2019
Expired
Epic Client Systems Administrator – Hyperspace version 2019
Expired
Cisco Certified NetworkAssociate
Expired
Microsoft MCP 2008
Expired
Microsoft MCSE 4.0
Expired
Education
Baker College – B.S. in Information Technology and Security
Accomplishments
Hitachi Solutions
Promoted to Managing Principal within 3 years due to leadership and technical excellence.
Designed enterprise-scale Azure infrastructure tailored to client needs, optimizing cost, security, and performance.
Led cloud migration and security assessments for Fortune 500 clients.
Achieved an average customer satisfaction score of 9.5+ (out of 10) in post-project surveys.
Designed enterprise-scale Azure infrastructure catered to the needs of the organization, its industry and workload types
Aspyr Media
Established a hybrid cloud strategy, connecting on-premises infrastructure with Azure and AWS.
Implemented ISO 27001 security controls, including incident response and business continuity planning.
Migrated on-premises workloads to Azure and AWS, improving cost efficiency and scalability.
Consolidated LDAP services into JumpCloud SAML, streamlining authentication.
Designed and implemented a Virtual Desktop Infrastructure (VDI) strategy to support remote teams.
Scripps Health
Promoted to Manager of Enterprise Architecture, leading a team of 23 across virtualization, storage, security, and enterprise applications.
Designed disaster recovery architecture for critical healthcare applications.
Led multi-factor authentication (MFA) and privileged access management (PAM) initiatives.
Migrated enterprise Active Directory from 2008 R2 to 2016, improving security and performance.
Implemented hyper-converged infrastructure (HCI) to reduce operational overhead and improve resilience.
Integrated ERP system with Core Secure to (de)provision employees into Active Directory and enterprise applications
Implemented Staas service model into the organization
Employment History
Cloud Solutions Architect / Managing Principal
April 2021 – Present | Hitachi Solutions of America
As a Managing Principal, I lead a team within the Security Information and Modern Workplace Practice,
blending strategic oversight with hands-on technical expertise in designing and implementing
Azure and Microsoft 365 cloud solutions for organizations across the U.S. My role encompasses both
the coaching and development of my team and the execution of complex cloud infrastructure projects
that align with client goals and industry standards.
Leadership
Oversight and Strategic
Provide direction by aligning immediate tasks with strategic goals, leveraging the current sales pipeline, emerging technologies, and specialized team skills.
Guide the team in identifying and prioritizing opportunities that support long-term growth.
Coaching and Mentorship
Facilitate continuous improvement through structured feedback sessions, including project reviews and technical retrospectives.
Hold regular 1-on-1 meetings to tailor support to each team member’s career path, helping them refine skills and approach.
Promoting Collaboration
Advocate for a collaborative environment with open communication, encouraging diverse perspectives.
Mediate and facilitate balanced consensus-building in cases of differing opinions, fostering a positive and supportive team atmosphere.
Resource Utilization Management
Monitor and adjust resource utilization to balance workloads, maintain productivity, and prevent burnout.
Ensure project timelines are met while preserving team morale and engagement.
Technical
Enterprise Architecture and Cloud Solutions
Design and deploy scalable, secure Azure landing zones and organizational structures, including management groups, subscriptions, and resource groups.
Establish and implement robust security and governance models, incorporating tools like Azure Conditional Access Policies, Privileged Identity Management, and Key Vault.
Infrastructure and Security Monitoring
Implement monitoring solutions using Azure Monitor, Log Analytics, and Sentinel (SIEM/SOAR) to provide proactive security management and incident response.
Documentation and Assessment
Create foundational and instructional documentation, including architectural diagrams, Well-Architected and Foundational Assessments, and build guides for both internal and client use.
Advanced Azure Solutions and Integrations
Architect and deploy load balancing solutions (Layer 4/Layer 7) and integrate third-party applications with Microsoft Entra ID for seamless SSO across platforms.
Implement disaster recovery, high availability, and business continuity principles based on each solution’s criticality.
Infrastructure as Code and Automation
Drive consistency and reliability in deployments by utilizing Infrastructure as Code (IaC) with Terraform, Azure Bicep, ARM templates, YAML, and Python.
Lead cloud compute migration efforts (Lift and Shift) and oversee Active Directory upgrades and consolidation projects to streamline identity management.
Guidance and Alignment
Provide technical guidance throughout the project lifecycle, ensuring that team goals align with the current and future needs of the organization and clients.
IT Operations Manager
March 2020 – April 2021 | Aspyr Media
Recruited to drive the organization’s digital transformation, focusing on aligning technology strategy with business objectives.
Played a pivotal role in providing advanced technical assistance to direct reports, aiding in complex issue resolution and project implementations.
Responsible for the maintenance and strategic support of network, server, backup, and cloud infrastructure.
Leadership
Aligned IT strategy with business objectives, ensuring technology initiatives support overall organizational goals.
Developed professional growth paths and provided mentorship to direct reports, fostering a strong technical team.
Guided cross-functional collaboration with designers, engineers, and accounting to address current issues and anticipate future needs.
Technical
Assisted peers with project onboarding processes and deployments, ensuring seamless integration and operational continuity.
Provided direct guidance to team members, supporting their development and troubleshooting complex technical challenges.
Documentation and Policy Development
Created foundational documentation for organizational consistency, including a patch management policy.
Assisted the IT Director in establishing incident, problem, and change management workflows, enhancing process clarity and accountability.
Managed network infrastructure, ensuring reliability and performance.
Cloud and Migration Expertise
Oversaw virtual machine instances across multiple hypervisors and designed a robust virtual desktop environment using AWS Workspaces and EC2.
Led the deployment of AWS Storage Gateways for File and VTL services.
Migrated on-premises file shares and compute resources to AWS and Microsoft Azure, supporting the shift to cloud infrastructure.
Handled all aspects of desktop environment management, from deployment to support.
Developed solutions for challenges faced by the Information Technology team, ensuring adaptability and efficiency.
Scripps Health
February 2013 – March 2020
Manager of Enterprise Architecture (April 2015 – March 2020)
Led a team responsible for the design, support, and management of enterprise infrastructure. The infrastructure comprises a diverse operating system landscape:
75% Windows, 10% Linux, 10% AIX, and 5% legacy systems. My team included 23 direct reports organized into five key departments:
Virtualization and Storage, Identity and Security, Epic EMR Systems, Communication Services (covering Exchange, Teams, and RightFax), and AIX Servers.
Responsibilities
Created professional and technical growth paths for current and future engineers.
Implemented a Cloud-First and Everything-as-a-Service (XaaS) strategy through technology innovation and contract negotiations.
Aligned technical strategy with business objectives to support organizational goals.
Assisted the team in triaging complex issues and implementing Agile-driven solutions.
Managed the Incident, Problem, and Change Management queues within ServiceNow.
Developed 90-day, 1-year, and 3-year strategic roadmaps for compute, cloud, and storage strategies.
Oversaw on-call rotations and escalation paths.
Presented roadmap strategies during Employee All Hands Meetings.
Collaborated with management peers to create technology forecasts for senior leadership.
Participated in steering committees to define data center and cloud initiatives.
Designed and managed the organization’s Disaster Recovery strategy.
Leveraged vRealize Automation for automated virtual machine provisioning.
Implemented Hyperconverged architecture to optimize compute and storage resources.
Integrated VMware Cloud on AWS for seamless hybrid cloud compute solutions.
Designed, implemented, and managed enterprise storage and backup solutions.
Led the design and support of Exchange, Skype for Business, and security-related messaging systems.
Managed the migration strategy from Exchange 2016 to Office 365.
Systems Engineer (February 2013 – March 2015)
Accountable for the comprehensive maintenance of server and storage infrastructure, focusing on the
creation of critical technical documentation, troubleshooting workflows, and procedural guides to enhance efficiency and knowledge sharing.
Responsibilities
Managed the storage infrastructure, ensuring performance optimization and reliability.
Developed detailed technical schematics, design models, and procedural guides.
Collaborated with clients to assess technology requirements and deploy tailored solutions.
Oversaw virtualization infrastructure, including vSphere 5.0 and 5.5.
Provided end-to-end management of server hardware and software, ensuring stability and security.
Automated redundant tasks using PowerShell scripting, improving efficiency.
Implemented proactive monitoring scripts to detect and resolve potential issues.
Administered a complex multi-domain Active Directory environment.
Managed Exchange 2010 and Exchange 2016 environments, ensuring collaboration services remained operational.
Systems Engineer (Contract) (May 2012 – January 2013)
Contracted through Eastridge Workforce Solutions, focusing on Active Directory management in a healthcare environment and
the architectural design for the AllScripts EMR system supporting clinical operations.
Responsibilities
Active Directory Administration
Deployed and managed Domain Controllers and FSMO role allocation.
Ensured domain relationships remained intact through validation of Domains, Trusts, and Sites & Services.
Resolved replication issues between Domain Controllers to maintain stability.
Managed internal AD-integrated DNS to ensure system reliability.
Created comprehensive documentation for the Active Directory infrastructure.
Developed login scripts and process documentation for Service Desk use.
Automated administrative tasks using PowerShell scripting.
AllScripts EMR System Support
Designed and deployed the server architecture for AllScripts using a boot-from-SAN model.
Configured Active/Passive Windows Clusters for high availability.
Implemented asynchronous replication for business continuity and disaster recovery.
Documented the full server setup, including disaster recovery strategies.
Provided technical support and troubleshooting for complex server issues.
Helpdesk Manager / Senior System Engineer
August 2008 – May 2012 | Bischer Technologies, Clinton Township, MI
Assisted the owner, Greg Bischer, in establishing the support structure at Bischer Technologies.
Managed day-to-day operations, allowing the owner to focus on business expansion. Played a key role
in the company’s rapid growth from 50 seats to nearly 1,000 supported seats in under four years.
Network Operations Center Lead
July 2006 – July 2008 | PMV Technologies, Madison Heights, MI
Led a team of four to provide proactive services to clients. By leveraging industry-standard tools
and a talented team, successfully reduced call volume for common issues by 70% while achieving a
95% first-call closure rate.
Senior Windows / Intel Administrator
January 2004 – June 2006 | Affiliated Computer Services, Southfield, MI
Managed all Windows Server and Microsoft Exchange servers for the GMFSSA and SPO contracts across the nation.
Oversaw Backup and Disaster Recovery Management, ensuring system reliability and business continuity.
Microsoft Engineer
January 2004 – November 2004 | CDI Business Solutions, Southfield, MI
Contracted to Federal Mogul, responsible for managing Windows Server operating systems and infrastructure.
Maintained and supported the Active Directory environment, ensuring compliance with Sarbanes-Oxley (SOX) regulations.
Key Responsibilities
Managed and maintained Active Directory infrastructure.
Worked with auditors to resolve Sarbanes-Oxley (SOX) compliance discrepancies.
Coordinated with IT teams to deploy new technologies across the organization.
Developed and maintained the Disaster Recovery Plan for Active Directory.
Server Administrator
December 2000 – July 2003 | TechTeam Global, Southfield, MI
Provided comprehensive support for all Windows Servers within the organization.
Led the design and deployment of the Active Directory and Exchange environment,
ensuring system stability and scalability.
Key Responsibilities
Supported and maintained Windows Server infrastructure.
Designed and deployed Active Directory and Exchange environments.
Ensured server reliability, security, and performance optimization.